A team of expert engineers advises you and gives you daily follow-up and support. Through regular monitoring, you can optimize the performance of your system with a STL thermal energy storage.
Premium Service Contract: assistance, monitoring, follow-up and energy report.
CRISTOPIA team is available to advise the maintenance company to use the Cristo'Control2, to adjust the parameters for obtaining the correct operation of the installation after the commissioning.
Beyond this period, the maintenance company or the end user can subscribe to our Premium Contract Service which includes:
To know more about Premium Service contract.
- Free replacement of Cristo'Control2 parts which may be defective,
- The access to our hotline dedicated to our customers to benefit from the advice of CRISTOPIA engineers,
Once a year, remote checking by CRISTOPIA of the Cristo'Control2 system, followed by a summary report,
Immediate acknowledgement of any reported problems concerning Cristo'Control2 operation with rapid remote intervention (maximum 3 working days) by CRISTOPIA to make a diagnosis,
- The access to maintenance support functions from the Cristo'Control2 panel,
- Access to monitoring services.
Choose the expertise of our engineers team to support, manage and monitor daily your storage facility.